Refund, Return & Cancellation Policy

1Order Cancellation

Orders are processed as quickly as possible to ensure timely dispatch.

Once an order has been confirmed or dispatched, it may not be eligible for cancellation.

Cancellation requests received before processing may be considered, subject to order status and operational feasibility.

MechanikBhai reserves the right to approve or reject any cancellation request at its sole discretion.

2Return Policy

As most two-wheeler spare parts are vehicle-specific, products are generally not eligible for return once delivered.

Returns may only be considered under exceptional circumstances, such as:

• Wrong product delivered by MechanikBhai.
• Product received in a damaged condition.
• Product missing from the shipment.
• Manufacturing defect (subject to inspection and verification).

Returned products must be unused, uninstalled, and in their original packaging with all accessories, labels, and invoices intact.

MechanikBhai reserves the right to inspect the returned product before approving any return request.

3Return Request Process

If you believe your order qualifies for a return or replacement, please contact our customer support within 7 days of receiving the order.

To help us review your request, you may be asked to provide:

• Order Number
• Description of the issue
• Clear photographs or videos of the product and packaging
• Any additional information requested by our support team

Submission of a request does not automatically guarantee approval.

4Refund Policy

Refunds will be processed only after the return request has been reviewed and approved by MechanikBhai.

If approved:

• Online payments will normally be refunded to the original payment method.
• Refund timelines may vary depending on the payment provider or banking institution.
• For Cash on Delivery (COD) orders, refunds may be processed through bank transfer after verification of the customer's bank details.

Any applicable shipping charges, handling fees, or other service charges may not be refundable unless otherwise decided by MechanikBhai.

5Replacement Policy

Where appropriate, MechanikBhai may offer a replacement instead of a refund.

Replacement requests are subject to:

• Product availability.
• Successful verification of the reported issue.
• Compliance with this policy.

6Customer Responsibility

Customers are responsible for:

• Verifying vehicle compatibility before placing an order.
• Providing accurate delivery information.
• Inspecting the shipment immediately upon delivery.
• Reporting any issue without unnecessary delay.

MechanikBhai shall not be responsible for incorrect orders placed due to inaccurate information provided by the customer.

7Non-Eligible Cases

Return, refund, or replacement requests may not be accepted in situations including but not limited to:

• Incorrect product ordered by the customer.
• Damage caused after delivery due to misuse, improper installation, or negligence.
• Normal wear and tear.
• Products returned without original packaging or invoice.
• Requests made after the applicable reporting period.

8Limitation of Liability

MechanikBhai's responsibility, if any, shall be limited to the value of the product purchased.

MechanikBhai shall not be liable for any indirect, incidental, consequential, or business losses arising from delays, incorrect fitment, installation issues, or circumstances beyond its reasonable control.

9Policy Updates

MechanikBhai reserves the right to modify, revise, or update this Refund, Return & Cancellation Policy at any time.

Any revised version published on the official MechanikBhai website shall become effective immediately and will apply to future transactions.

10Contact Us

If you have any questions regarding this policy or wish to submit a return or refund request, please contact the MechanikBhai support team through the contact details available on our official website.

Our team will review your request and make reasonable efforts to provide a timely resolution in accordance with this policy.