How MechanikBhai processes, dispatches and delivers your orders.
Welcome to MechanikBhai. Our goal is to ensure that every order reaches our customers safely, accurately, and within the expected delivery time. This Shipping & Delivery Policy explains how we process, dispatch, and deliver orders placed through our website. By placing an order on our website, you agree to the terms mentioned in this Shipping & Delivery Policy.
MechanikBhai delivers two-wheeler spare parts across most serviceable locations in India through trusted courier and logistics partners.
Delivery availability depends on your PIN code and the serviceability of our logistics network. If delivery is unavailable in your area, you will be informed before or shortly after order confirmation.
Delivery time depends on your location. Most orders are delivered within 2 to 8 business days after dispatch.
Remote locations or special circumstances may require additional delivery time. Estimated delivery dates are only indicative and should not be treated as guaranteed delivery commitments.
Once your order has been dispatched, you will receive shipment details through SMS, email, or WhatsApp (where applicable). Tracking information will allow you to monitor the delivery status of your order.
Shipping charges, if applicable, will be clearly displayed before you complete your order. MechanikBhai may offer free shipping on selected products, promotional offers, or minimum order values.
Shipping charges may vary depending on:
Our logistics partners may attempt delivery multiple times. If delivery cannot be completed because of an incorrect address, customer unavailability, refusal to accept the shipment, or any similar reason, the shipment may be returned to our warehouse.
Any additional shipping charges for re-dispatch may be borne by the customer.
Although we make every effort to deliver orders on time, delays may occur due to circumstances beyond our reasonable control, including but not limited to:
MechanikBhai will make reasonable efforts to keep customers informed whenever possible.
Customers are advised to inspect the package immediately upon delivery. If the package appears damaged, tampered with, or contains incorrect products, please contact our customer support as soon as possible with photographs and order details.
We will investigate the issue and provide an appropriate resolution in accordance with our company policies.
For any shipping, delivery, or order-related assistance, customers may contact the MechanikBhai support team using the contact information available on our official website.
Our support team will make every reasonable effort to respond and resolve shipping-related queries as quickly as possible.
MechanikBhai reserves the right to update, modify, or revise this Shipping & Delivery Policy at any time without prior notice.
Any revised version published on the official MechanikBhai website shall become effective immediately and will apply to all future orders placed after publication. Customers are encouraged to review this policy periodically to stay informed about any updates.